• Business & Planning Manager

    Location US-NY-Manhattan
    Job ID
    # of Openings Remaining
    Full-Time Regular
    DGTL, Digital Experience
  • Overview

    NYPL Digital is responsible for the digital transformation of our organization at a particularly critical and exciting moment for all libraries. In the service of the New York Public Library’s mission, we are working to expand e-reading opportunities across the globe; to connect the public with our rich trove of collections, services, and the expertise of our curators and librarians; to preserve and make accessible our ever-expanding audio and video collections; and to promote digital equity. Above all, we are laying the groundwork -- the digital infrastructure, processes, policies and skills -- for NYPL to become an even more vital part of public life for the next generation.


    Reporting to the Chief Digital Officer, the Business & Planning Manager will support the execution of the NYPL-wide digital strategy by balancing data, financials, and reporting on resource allocation in the most business impactful and efficient way.


    The Manager will work closely with the leaders of the Digital team -- as well as with critical central divisions such as Finance and HR -- to manage the department’s finances, coordinate analyses of performance, and to design and improve department-wide processes all in order to enhance Digital planning and decision-making.


    This role provides a great opportunity for a motivated, detail-oriented, and strategically-minded individual looking to work in a mission-driven organization that delivers meaningful public impact. 

    Principal Responsibilities


    • Manages the financial activities of the department, which include budget preparation and controls, reporting, purchasing, and business planning and management
    • Oversees budgetary management and the production of management accounts and financial reports, as well as reports for grant funders
    • Oversees, with the Development Office, the application to, management of, and reporting for grants
    • Controls department-wide expenditure and writes business proposals and reports


    Resource Management

    • Ensures the department has the adequate and suitable resources to complete its activities (e.g. people, processes, equipment)
    • Supports relationships with internal and external stakeholders (partners, vendors, suppliers) to help ensure digital deliverables are met
    • Works with Purchasing to ensure appropriate protocols are followed (e.g. execution of contracts / requisitions and maintaining ongoing relationships with key suppliers)


    Reporting, Business Analysis, and Planning

    • Develops and implements systems and processes to establish, and maintain, records to convey the operational health of the department and its performance against objectives / goals
    • Ensures CDO Leadership team has access to appropriate performance and financial data in order to maximize understanding and influence future decision making
    • Presents recommendations for changes and/or improvements to processes, financial controls, and adherence to budgets
    • Continually monitors market conditions and analyzes and interprets internal and external data and report on performance relative to competitive marketplace
    • Designs and oversees business plans in alignment with strategies to promote and attain goals and coordinates the preparation of reports, new projects, and other information, as necessary, for CDO

    NYPL Core Values

    • Helpful
    • Resourceful
    • Curious

    Minimum Qualifications

    • Bachelor’s degree
    • Five years of experience in budget management
    • Ability to anticipate the needs of a business and make appropriate recommendations to ensure team objectives are met
    • Keen attention to detail, strong problem solving skills, and a proven ability to strategize and see “the big picture”
    • Successful background in analysing budget/performance data and making recommendations from findings
    • Demonstrated experience working collaboratively and effectively and establishing trusting relationships within a diverse organization, across multiple levels of management and staff
    • Ability to clearly communicate, orally and in writing, complex issues to a variety of different audiences
    • Advanced proficiency in Microsoft Office and Google apps suites
    • Passion for the Library’s mission and values

    Preferred Qualifications

    • Background in digital services or products
    • Experience in a non-profit or public institution also preferred

    Work Environment

    • Office setting

    Union / Non Union

    Non Union


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