Manager of Sorting and Distribution

US-NY-Long Island City
Job ID
2017-9969
# of Openings Remaining
1
Type
Full-Time Regular
Department
Book Ops

Overview

The BookOps Logistic Department plays a key role in getting books and other library materials rapidly into the hands of patrons. On a daily basis, the Department sorts and delivers over 35,000 circulating materials, including 3,000 new materials, most of which serve to fill immediate demand from our patron requests (more people reading more). Our distribution team delivers these materials daily to the 150 branch locations that we serve. Additionally the team is responsible for all intra-office correspondence and special deliveries for both NYPL and BPL. The Department also plays an important role in the logistical coordination for many special projects and initiatives. These include: MyLibraryNYC teacher sets fulfillment, Summer Reading, Early Literacy, Hotspot Lending, Advocacy, Program in a Box, and many others.

 

The Manager of Sorting and Distribution manages staff performance to ensure all are working up to standards, providing positive feedback and corrective action when necessary and developing supervisors.  The Manager of Sorting and Distribution also ensures the Automated Sorter and the BookOps fleet is maintained in good working order.  Finally, the position functions as a project manager for various Library programs.

 

This is a critical 24-hour operations management position that coordinates between three interrelated logistical operations in support of two separate organizations composed of 150 locations.  On a daily basis, this position coordinates the seamless sorting and delivery of more than 40,000 items to ensure they are in the hands of our patrons in a timely manner.

Principal Responsibilities

  • Motivates and energizes BookOps staff in these teams, developing creative methods to maintain high morale, team cohesion, and discipline within the logistics department.
  • On a 24 hour basis, supports the movement of over 40,000 items including high demand holds, new books, mail, and other critical items.
  • Manages the logistics of several key Tri-Li programs, notably MyLibraryNYC, Summer Reading, Hotspot Lending, and Advocacy.
  • The maintenance of the Automated Sorter, vehicles, and other high value equipment used on a daily basis to ensure service levels are consistently achieved.
  • Maintains awareness of industry best practices and submits proposals to the Deputy Director of Logistics for consideration.
  • On a continuous basis, determine the most effective and efficient method of work assignments by taking into consideration staffing, weather, volume, project priorities and equipment.
  • Determine the best use of resources when presented with new demands due to new initiatives and projects.

Managerial/ Supervisory Responsibilities

  • This position has four direct reports and 46 employees.
  • Assists the Deputy Director of Logistics in maintaining the overall SSSDE budget with an emphasis on overtime and supplies.
  • Directly manages the logistics portion of the MyLibraryNYC program budget. This budget is approximately $300,000 and is used for staff, supplies, and shipping costs.

Minimum Qualifications

  • Bachelor’s degree, and or relevant work experience required to successfully perform the principal responsibilities.
  • Strong working knowledge of Microsoft Word, Excel, and PowerPoint.
  • Strong leadership skills, specifically in the area of performance management, motivating and team building.
  • Demonstrated problem-solving and analytical capabilities and ability to perform continuous process improvement.
  • Ability to present ideas orally as well as in proper, well written, business format (proposals, business cases.)

Preferred Qualifications

  • Experience managing a staff of 20 or more in a union environment.
  • Manager or at the Assistant level within a large logistic operation.
  • Have experience in truck routing.  

Work Environment

Office/Warehouse environment

Union / Non Union

Non Union

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