Library Page - General Research Division

US-NY-Manhattan
Job ID
2017-9868
# of Openings Remaining
3
Type
Hourly
Department
GRD SASB General Research Division

Overview

Do you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more that 100 years.  As a Library Page at The New York Public Library you will do that and much more.  A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way. 

 

The library page position is scheduled for 19 hours per week, including evenings and Saturdays.  Schedules are variable based on library needs and may be subject to change.

Principal Responsibilities

Under the direction of a Page supervisor, Library Pages work a maximum of 19 hours per week and are responsible for a variety of tasks within the library, including:

  • Retrieving and shelving print and non-print materials
  • Shelf reading and helping maintain the organization and general appearance of the library
  • Projects a positive and courteous attitude to the public by providing exceptional customer service
  • Providing basic assistance to patrons on the use of computers and other technology or software
  • Preparing the library for opening and/or closing by performing such assignments as rearranging/ straightening chairs and tables, picking up materials for shelving, and replenishing depleted supplies. (e.g. pencils, pads, printer and photocopy paper)
  • Photocopying and messenger work
  • Assisting with library programs and outreach initiatives
  • Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
  • Locates and prepares library materials requested by patrons
  • Assists staff with checking materials for damage and removing them from the shelves
  • Performs other related duties as required

Key Competencies

  • Accountability and Professionalism 
  • Customer Service 
  • Collaboration and Teamwork 
  • Job-Specific Knowledge and Skills

Minimum Qualifications

  • Current enrollment in an approved degree program at an accredited educational institution
  • Must possess good communication and interpersonal skills and the ability to maintain and foster cooperative and courteous working relationships
  • Must demonstrate strong attention to detail, speed and accuracy in carrying out duties
  • Ability to sort efficiently in alphabetic, numeric or alphanumeric order
  • Strong computer skills, including working knowledge of Microsoft Office programs, the Internet and e-mail programs
  • Demonstrated ability to work with a team and on independent projects -Demonstrated flexibility and reliability

Preferred Qualifications

Must be detail oriented, punctual, able to follow instructions, and communicate effectively

Customer service experience preferred

Work Environment

This position is located in a research library

Physical Duties

  • This position requires frequent lifting and carrying of library materials; pushing and pulling of book carts; and frequent stooping and reaching

Starting Salary

USD $11.00/Hr.

Minimum Salary (with 2 years of NYPL service)

USD $11.00/Yr.

Hours

19-hours per week

Union / Non Union

Non Union

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