Career Services Associate

US-NY-New York
Job ID
# of Openings Remaining
Full-Time Regular
Career and Educational Services


Career, Education and Information Services (CEIS) provides career counseling, resume help, college application and essay assistance, and much, much more. We specialize in serving job seekers, re-entry, students, mid-career changers, emerging adults, veterans, and 55+ adults throughout the New York Public Library System.

Principal Responsibilities

The Career Services Associate serves as a primary contact for patrons, local employers, internal and external collaborative partners; arranges for meetings, schedules appointments, assists with all programs, services and events. 

In this role, the associate will provide support for programs and services at various library locations; schedules appointments for individual consultations with Career Coaches, Volunteers and Interns.


  • Maintains, updates statistical data and annual reports, assists with assessing  effectiveness and utilization of (CEIS) programs, services and events
  • Assists with coordinating onsite and offsite events, presentations, workshops, and programs; includes tracking RSVP’s, communicating with Attendees, Recruiters, Elected Officials and other Community Collaborators; Manages sign-in sheets, and works with media outlets and social platforms for effectively publicizing programs, services and events
  • Reviews, assesses, routes, answers and monitors follow up action steps of internal and external correspondence; Provides wide ranges of support including: MS Office Suite, data entry, composing and editing letters, spreadsheets, memoranda, reports, workshop materials, presentations and flyers
  • Schedules appointments and arranges for meetings, schedules appointments, assists with all programs, services and events; answers and routes phone calls, retrieves messages from answering machine daily; picks up mail and responds to e-mail messages promptly and disseminates information widely, as instructed
  • Monitors computer usage, content specific to employment, careers, vocational and academic purposes; assists with community outreach to promote and increase public participation and use of library services; ensures patrons follow library policies and procedures
  • Must have high degree of organizational and planning skills; assist with daily upkeep of (CEIS) Office; ability to travel between library branches, as needed; performs other related duties as required

Minimum Qualifications

  • Associate's Degree
  • Successfully demonstrated public service experience with the ability to work well with a diverse patronage
  • Strong interpersonal, oral, and written communication skills
  • Successfully demonstrated ability to work as part of a team
  • Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
  • Strong computer and other related technology skills, including MS Word, Excel, Powerpoint and Google applications
  • Ability to work independently and meet deadlines with minimal supervision
  • Demonstrated high levels of proficiency in:  Administration and organization; Customer relations; Communications; Accountability; Positive attitude (optimistic)
  • Must have PC Proficiency, Data entry • Organizational and Time Management Skills
  • Grammar and Usage, Teamwork, Attention to Detail, Thoroughness, Ability To Analyze Information

Preferred Qualifications

  • Bachelor’s Degree preferred
  • Demonstrated knowledge of computer applications including on-line searching, social media preferred
  • Experience creating, conducting and/or participating in community training, programming and outreach preferred
  • Ability to speak, read and write in a language other than English

Work Environment

Bronx Library Center (CEIS) Headquarters and other locations throughout New York City.

Union / Non Union

Non Union


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