Library Information Assistant - High Bridge Branch

Job ID
# of Openings Remaining
Full-Time Regular
HB, High Bridge Branch


The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL’s neighborhood libraries in the Bronx, Manhattan, and Staten Island—many of which date to Andrew Carnegie’s visionary philanthropy at the turn of the 20th century—are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials.  


The Library Information Assistant at the High Bridge Branch is for someone who is able to work with all age groups and is able to assist with the development of the collection in order to promote the love for reading across the board. A good working knowledge of computer operations and resources along with excellent research skills are required  to provide appropriate information to patrons. The ability to work independently and develop educational programs in one of the three areas in the branch is also a requirement.

Principal Responsibilities

Under the general supervision of the Library Manager, a Library Information Assistant:

  • Provides circulation/reference service and instruction to library patrons of all ages using print, media and computer resources
  • Answers questions from the public in person, over the telephone and electronically
  • Performs community outreach to promote and increase public participation and use of library services
  • Assists in planning and delivering library programs for children, teens and/or adults
  • Instructs patrons on the use of the Internet, computer applications and other Library services
  • Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures
  • Ensures patrons follow library policies and procedures
  • May take responsibility for the facility, staff and operations in the absence of the Library Manager
  • Performs other related duties as required

Key Competencies

  • Accountability and Professionalism
  • Customer Service
  • Collaboration and Teamwork
  • Job-Specific Knowledge and Skills

Minimum Qualifications

  • Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background
  • Successfully demonstrated public service experience with the ability to work well with a diverse patronage
  • Strong interpersonal, oral, and written communication skills
  • Successfully demonstrated ability to work as part of a team
  • Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
  • Strong computer and other related technology skills, including MS Word, Excel, Powerpoint

Preferred Qualifications

  • Demonstrated knowledge of computer services including on-line searching, social media and Library databases preferred
  • Experience creating, conducting and/or participating in community training, programming and outreach preferred
  • Demonstrated knowledge of library resources preferred
  • Experience working Children or Young Adults preferred

Work Environment

  • Public service library

Physical Duties

  • Lifting (up to 15 lbs.)
  • Sitting and standing for periods of time
  • Pushing and pulling book trucks
  • Stretching and bending

Starting Salary

USD $35,123.00/Yr.

Minimum Salary (with 2 years of NYPL service)

USD $40,392.00/Yr.


35 hours per week to be scheduled during branch hours
Evenings and weekends as required
Schedule subject to change

Union / Non Union

Local 1930


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