Special Projects and Services Coordinator

Location US-NY-Long Island City
Job ID
# of Openings Remaining
DIU - Digital Imaging Unit


The Digital Imaging Unit (DIU) of the New York Public Library is hiring a Special Projects and Services Coordinator (SPSC) to support special projects management and new service initiatives. The SPSC will track and coordinate mass digitization activities, liaising with vendors, partners, and stakeholders on issues concerning project scoping, workflows, and technical specifications. Additionally, they will assess and execute accessibility requests for digital files, and serve as primary steward for deliverables, created by DIU and by outside parties, as they pass through DIU and key stakeholder workflows.


Located within the New York Public Library Digital Research Division, the DIU produces high-quality digital surrogates of collection materials for research and private use.

Principal Responsibilities

Reporting to the Digital Imaging Unit Manager, the Special Projects and Services Coordinator will:

  • Aid in materials movement logistics in order to keep new and existing digitization flows steady
  • Assist in project planning, coordinating, and execution of vendor and partner projects, including working with purchasing, permissions, and vendors
  • Bridge Digital Imaging Unit and Metadata Services Unit workflows metadata application and file ingest, including automation using custom scripting and open source tools
  • Create and maintains documentation of mass digitization specifications, workflows, and other job-related processes
  • Liaise with the Library’s registrar, permissions staff, metadata staff, repository development team, copyright analysts, and others on matters concerning project and service logistics
  • Receive and fulfills accessibility requests for digital files, helps prioritize new services and strategies concerning accessibility
  • Compile and assists in analysis of Digital Collections Services data, updates DCS Dashboard
  • Participate in DIU staff meetings and daily standups, participates in new workflow and service planning and implementation
  • Perform additional duties as appropriate and assigned


Our expectations for this person are that within…

1 month, this person will:

  • Demonstrate working knowledge of DIU and Digital Collections Services general technical specifications, workflows, and procedures

3 months, this person will:

  • Have sufficient operational and institutional knowledge to participate fully in project meetings
  • Assume DCS reporting responsibilities
  • Assume vendor liaison responsibilities
  • Assume DIU accessibility responsibilities

6 months and beyond, this person will:

  • Demonstrate appropriate expertise and ability to fully communicate DIU policies and procedures to stakeholders
  • Assume special project planning, execution, and reporting responsibilities, leading project check-ins and troubleshooting issues with internal and external stakeholders

Required Education & Experience

Bachelor’s degree and a minimum of two years relevant work experience within an arts or cultural heritage environment, or an equivalent combination of education and experience

Minimum Qualifications

  • Demonstrated experience with project management, including production work, production scheduling and attainable goal setting
  • Experience with handling art and/or library special collection materials, ideally within a digitization context
  • Demonstrated experience in workflow planning and management, production of statistics, and an understanding of bibliographic records
  • Working knowledge of information technologies associated with digitizing books, documents and visual materials including experience with Adobe Photoshop CS
  • General knowledge of accessibility-related accommodations and trends for digital content including OCR, epub, and alt-text
  • Experience with or a desire to learn scripting languages such as bash or python for the purpose of automating workflows, proficient in data analysis and visualization with R/Shiny apps

Preferred Qualifications

  • Strong interpersonal and oral and written communication skills
  • Excellent problem solving and critical thinking skills
  • Able to establish priorities, follow project timelines, and manage competing deadlines while working independently
  • Able to identify opportunities for greater efficiency in a production environment
  • Comfortable working independently and as part of a larger team

All team members are expected and encouraged to embody the NYPL Core Values:

  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems 
  • Be Curious in all aspects of your work

Work Environment

  • Office setting
  • Public library setting

Physical Duties

  • Lifting up to 40 lbs. Required
  • May require travel within NYC

Starting Salary

USD $60,000.00/Yr.


35 hours per week
Monday - Friday, 9-5

Union / Non Union

Non Union


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