Facilities Operations Coordinator

Location US-NY-Manhattan
Job ID
# of Openings Remaining
SASBMAIN SASB Maintenance & Cleaning


The Facilities department is tasked with keeping all NYPL locations safe, clean, comfortable and welcoming for our patrons and staff.  The Facilities Operations Coordinator provides direction to a team of eighteen custodians and coordinates the day to day cleaning operations of the Stavros Niarchos Foundation Library building. This includes organizing, distributing and verifying the work of the custodial/porter staff and participating in their training. They also perform custodial duties, if necessary.  The position requires diligent recordkeeping and other administrative duties related to maintaining an efficient and professional Facility Operations team.

Principal Responsibilities

We are looking for someone we can count on to…


  • All aspects of cleaning operations at the new Mid-Manhattan Library
  • Supervision of the performance of custodial/porter staff and conducts
  • Completion of building audits to ensure compliance with accepted Library standards
  • Staff scheduling; assigns and inspects work to assure the highest quality results
  • Emergency response to weather events and systems failures; organize snow removal, grounds maintenance and site specific tasks
  • Special assignments; determine crew sizes, and ensure projects are competed in a timely manner


  • Staff skills and knowledge in cleaning methods and techniques, and on the use of chemicals and machinery
  • Inventory and cost controls to effectively manage resources and supplies needed to operate the facility


  • How the Facilities Department interacts with other divisions and departments
  • How to improve critical work functions and efficiencies in operations
  • Learn to diversify your knowledge of building operations, including mechanical and life safety systems


  • The ability of NYPL to provide Library Patrons and Staff a safe and welcoming environment


Our expectations for this person are that within…

1 month, this person will:

  • Understand how the library is organized and physically laid out
  • Understand the specific goals and role of the Facilities Operations team in relation to other departments
  • Know their departmental contacts
  • Perform daily building inspections


3 months, this person will:

  • Serve as a primary point of contact for events
  • Participate in event planning meetings
  • Develop logistical plans
  • Oversee implementation of schedules for daily and periodic services 
  • Resolve scheduling problems


6 months and beyond, this person will:

  • Train Coordinators, LCs, ALC’s, JLC’s and Porters on proper techniques and procedures for Cleaning Operations
  • Fully serve as the Program Administrator of the Cleaning Operations Plan
  • Perform inspections and assessments independently
  • Develop cost estimates for OT labor to support events 


The teams I’ll be working with are:

  • Person reporting to: Senior Building Manager
  • People managing: Team of 18 Porters
  • Key partners: Chief Engineer, Sights and Services Staff, Events Personnel

Required Education & Experience

  • HS Diploma or equivalent, and a strong background in building cleaning or equivalent combination education and experience
  • 3 plus years of successfully demonstrated supervisory experience

Minimum Qualifications

  • Ability to respond to emergencies after hours
  • Heavy written and verbal communication with Events team
  • Demonstrated knowledge of industry standard cleaning methods and procedures, materials safety handling, and experience ordering and maintaining supplies and equipment
  • Successful demonstrated ability to perform manual work consisting of cleaning, heavy lifting, and working from high ladders and scaffolds
  • Good interpersonal, verbal and written communication skills with knowledge of computers
  • Must be able to communicate with staff, management at all levels and outside vendors /contractors
  • Must be able to work flexible schedules and perform operational duties in an emergency
  • Some college education
  • Knowledge of mixing chemicals to prepare cleaning solutions, according to specifications.
  • Knowledge of using commercial cleaning equipment
  • Valid driver’s license and a clear driving record

All team members are expected and encouraged to embody the NYPL Core Values:

  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems 
  • Be Curious in all aspects of your work

Physical Duties

  • Lifting requirements 
  • Travel requirements throughout NYC
  • Must pass physical examination


- Tuesday - Saturday 2:00pm-12:30am
- Evenings and weekends as required

Union / Non Union

Non Union


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