• Library Page - TechConnect

    Location US-NY-Manhattan
    Job ID
    2018-10332
    # of Openings Remaining
    1
    Type
    Hourly
    Department
    TTP Technology Training Programs
  • Overview

    The New York Public Library seeks a Library Page to join our TechConnect Program.  The Library Page will provide vital support for the Library’s expanding program of technology classes helping to close the digital divide. S/he will serve as support for TechConnect and within the library and to community organizations.

    Principal Responsibilities

    • Assist TechConnect team with admin tasks such as copying and printing of materials
    • Travel to various branches to ensure delivery of class materials and tidying of labs.
    • Printing/Copying of training support materials/handouts for training courses
    • Support and attendance of graduation events including all prep for event.
    • Managing TechConnect social media such as Instagram, Facebook and Twitter including Live streaming events including responding to patron questions.
    • Computer troubleshooting  
    • Scheduling PC maintenance through the Library’s technical Helpdesk.

    NYPL Core Values

    • Helpful
    • Resourceful
    • Curious

    Minimum Qualifications

    • Current enrollment in an approved degree program at an accredited educational institution
    • Must possess good communication and interpersonal skills
    • Must demonstrate strong attention to detail, speed and accuracy in carrying out duties
    • Ability to sort efficiently in alphabetic, numeric or alphanumeric order
    • Demonstrated ability to work with a team and on independent projects
    • Demonstrated flexibility and reliability
    • Customer service experience preferred
    • Strong computer skills and knowledge of MS Office, PC & Mac platforms, iOS & Android platforms, and various social media applications.

    Work Environment

    Office and public library setting

    Physical Duties

    • Limited physical effort is required
    • Light lifting required
    • Will require travel within NYC

    Hours

    19 hours per week

    Union / Non Union

    Non Union

    Options

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