• Part-Time Sales Associate (Hourly) - New York Public Library Shop

    Location US-NY-Manhattan
    Job ID
    2018-10246
    # of Openings Remaining
    2
    Type
    Hourly
    Department
    SASBRS SASB Retail Shop
  • Overview

    The New York Public Library is the nation's largest public library system. Within its landmark building on Fifth Avenue and 42nd Street, The Library Shop serves hundreds of thousands of visitors a year with a collection of bookish items and books. Visit us at https://shop.nypl.org to see the nature (but not the scope) of our operation.

     

    We are seeking a Part-Time Sales Associate who functions as a cashier and is both the face and personality of the shop. Enthusiasm, product knowledge, and customer engagement also play a part in performance as well as recognizing when getting through the line should be the focus. Above all, this person finds no job too big ("Help me select gifts for my 11 grandchildren") or too small (wiping down computer screens or giving directions) not to attend to with good humor. This person should have a great visual memory and should be curious to learn and share all that the shop has to offer.

     

    Accuracy and speed on a POS system are critical. A flexible schedule is preferred as is speaking more than one language, although neither is absolutely necessary. Saturdays, however, are a must. (Open Sundays only from Thanksgiving - end of the year.)
     
    If you thrive in a fast-paced environment, send us a note with your resume. Tell us what you're reading now and why you're especially suited to this position.  

    Principal Responsibilities

    Reporting to the Manager of the Library Shop, the Part-Time Sales Associate:
    • Utilizes a POS retail system with speed, efficiency, and courtesy 
    • Engages customers with enthusiasm and product knowledge 
    • Communicates effectively to customers as well as management
    • Maintains inventory and restocks kiosk displays  
    • Enjoys operating independently
    • Performs other related duties as assigned

    Minimum Qualifications

    • One year minimum in a retail environment handling cash and working with a POS retail system
    • The confidence and experience to work independently  
    • Ability to set priorities, organize and work effectively and quickly 
    • Excellent customer service skills
    • Excellent communication skills with a wide range of customers
    • Three day a week availability including Saturdays  
    • Flexible schedule

    All team members are expected and encouraged to embody the NYPL Core Values:

    • Be Helpful to patrons and colleagues
    • Be Resourceful in solving problems
    • Be Curious in all aspects of your work

    Physical Duties

    • Standing for most of your shift
    • Bending and lifting for restocking

    Hours

    15 to 25 hours per week, must have flexible schedule and be available on Saturdays

    Union / Non Union

    Non Union

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