• Coordinator of Electronic Resources and Serials

    Location US-NY-Long Island City
    Job ID
    # of Openings Remaining
    Full-Time Regular
    Book Ops
  • Overview

    BookOps is the shared technical services collaboration between the New York Public Library and the Brooklyn Public Library. BookOps coordinates the selection, acquisition, cataloging, processing and distribution of library materials for the BookOps member libraries. Acquisitions is responsible for order verification, invoicing and payment for the Research and Circulating collections of the New York Public Library and the Brooklyn Public Library.


    The Acquisitions Coordinator of Electronic Resources and Serials serves as the BookOps Department’s key steward in ensuring consistent access to the member libraries’ electronic and serials collections.  With institutional strategic goals and initiatives as primary inspiration, this position plays an important role in working with internal and external partners to progressively realize an accessible environment in which New York Public Library users and staff can easily discover, identify, and make use of the library’s electronic and serials collections. The Coordinator of Electronic Resources and Serials leads a team of ten in the Acquisitions Department, who on behalf of the BookOps member libraries, load bibliographic data into the library’s ILS and in all of the Library’s content knowledgebases, including Serials Solutions, an openURL resolver and discovery service; maintain vendor relations; code, submit, and track payments; manage renewals; gather and collate usage and holdings statistics; and organize internal technical support.

    Principal Responsibilities

    • Supervises the e-resources and serials acquisitions teams.
    • Evaluates technology based products and services related to the management of electronic resources and serials.
    • Collaborates with staff from Collection and Research Services, Cataloging, Selection, IT, Digital, Reference, and other departments to ensure discovery and consistent access for all library users.
    • Ensures the proper remittance and accuracy of vendor payments related to electronic resources and serials by teams.
    • Guides the e-resources and serials teams in monitoring the various budgets related to electronic and serials collections and services.
    • Creates and facilitates workflows for the loading of bibliographic data and creation of holdings related to electronic resources and serials into the ILS.
    • Works with multiple data sources and platforms to create and maintain usage reports.
    • Communicates with vendors on behalf of the library about problems with resources, technical questions, billing inquiries, and statistical gathering.

    Minimum Qualifications

    • ALA Accredited Master’s Degree in Library or Information Science
    • 2+ years of progressively responsible serials and/or electronic resources experience including experience managing or assisting in such activities in a large, complex library
    • Experience working with an integrated library management system
    • Experience working with electronic resource tools such as link resolvers, knowledge bases, and electronic resource management systems
    • Experience troubleshooting electronic resource access problems
    • 2+ years of supervisory experience

    Preferred Qualifications

    • Demonstrated knowledge of best practices and current trends in both serials and electronic resources  and serials management and operations.
    • Knowledge of cataloging, classification, and discovery tools
    • Experience compiling statistical data and conducting assessment of electronic resources and their use

    All team members are expected and encouraged to embody the NYPL Core Values:

    • Be Helpful to patrons and colleagues
    • Be Resourceful in solving problems
    • Be Curious in all aspects of your work

    Work Environment

    Office Environment.

    Union / Non Union

    Non Union


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