• Assistant Borough Operations Manager (Facilities) - Manhattan/Staten Island

    Location US-NY-Manhattan
    Job ID
    # of Openings Remaining
    Full-Time Regular
    FACADM Facilities Operations Administration
  • Overview

    The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL’s neighborhood libraries in the Bronx, Manhattan, and Staten Island—many of which date to Andrew Carnegie’s visionary philanthropy at the turn of the 20th century—are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials.  


    NYPL is seeking an Assistant Borough Operations Manager (Manhattan/Staten Island) who will work in support of the Borough Operations Manager in managing the overall maintenance and cleaning of a portfolio of approximately 55 facilities.  The Assistant Operations Manager has overall responsibility for the entire portfolio in the Operations Manager’s absence.

    Principal Responsibilities

    Reporting to the Director of Facilities, the Assistant Operations Manager:


    • Is responsible for compliance with all City and State codes, regulations and laws for portfolio of 93 NYPL Facilities; including: tracking, management and curing of all ECB violations and cooling tower operational requirements (testing land record keeping for 9 sites)
    • Manages compliance documentation and tracking; i.e. FDNY LOA's, Equipment use permits. fire alarm systems upgrades and inspections
    • Is responsible for department wide equipment inventory and management; including asset Tracking - elevators, fire alarms, Ac units, boilers, fuel tanks, generators etc.
    • Manages accounts with Consultants and Vendors to support compliance initiatives
    • Is responsible for managing operations for a fleet of 62 vehicles; including the reporting and resolutions of motor vehicle accidents, moving violations, procurement and relinquishment of new vehicles; updating and maintaining accurate maintenance vendor ARI, and GPS vendor FleetLocate by Sperion
    • Directs and responds to all aspects of maintenance and cleaning for the 39th Street Facility; works closely with Capital Construction on library building projects
    • Provides leadership and direction for the 39th Street Facilities team, including evaluation, monitoring performance, and scheduling of shifts
    • Sets up and adjusts schedules; reviews, prioritizes and assigns work orders; visits sites to address problematic or complicated requests; orders materials; and administers and monitors budgets
    • Responds for maintenance and cleaning emergencies during and after regular business hours  
    • Manages outside contractors (noncapital) performing contract repairs, maintenance and minor construction
    • Responsible for ensuring safe work environments, manages warranty repairs, and preventive maintenance program and work
    • Strong written and verbal communication skills
    • Performs related duties as required

    Managerial/ Supervisory Responsibilities

    • Project Management responsibilities for maintenance and cleaning projects
    • Direct supervision of staff
    • Responsible for Cleaning supplies and paper products budget
    • Responsible for managing OT budget for cleaning and ensuring costs are accurately allocated

    Minimum Qualifications

    • Bachelor’s degree or successfully demonstrated experience in all phases of building operations, repair or construction, or an equivalent combination of education and relevant experience
    • 5 plus years of successfully demonstrated progressive experience managing a team
    • Successfully demonstrated working knowledge of building systems and their operations and repair, including plumbing, heating, air conditioning, electrical power, and lighting
    • Demonstrated knowledge of HVAC and boiler controls, plumbing, and electrical systems and ability to read and sketch diagrams
    • Good interpersonal, oral, and written communication skills including demonstrated ability to deal effectively with all levels of staff
    • Successfully demonstrated ability to prepare reports, purchase requisitions, track inventory, and monitor budgets
    • Strong computer skills, including MS Word and Excel
    • Valid Driver’s license with good driving record
    • Must pass physical examination

    Preferred Qualifications

    • Experience in scoring Cleaning Quality
    • Knowledge of "green products" and their application
    • Experience managing and leading a large diverse staff in a unionized environment

    Work Environment

    • Public Library
    • Outside Environment
    • Office


    40 hours per week
    Tuesday- Sat 8 am -4 pm
    Schedule subject to change

    Union / Non Union

    Non Union


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed